This Privacy Policy explains how STN Instruments ("STN Instruments", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://stninstruments.com (the “Site”) or otherwise interact with us through our services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Any modifications will be posted on this page, with the "Last Updated" date revised accordingly. We encourage you to review this policy periodically.

2. Information We Collect

We collect personal information to operate, improve, and deliver our Services. The types of information and the purposes for which we use it include:

a. Information You Provide to Us

  • Contact details: Name, address, phone number, email
  • Order details: Billing/shipping information, payment confirmation
  • Account details: Username, password, security questions
  • Shopping activity: Items viewed, carted, or saved to wishlist
  • Customer support: Information included in support inquiries

Certain features may require specific personal data. If you choose not to provide such data, access to some Services may be limited.

b. Information Collected Automatically

We use cookies and similar technologies to collect usage data such as:

  • Device type, browser, and IP address
  • Interaction with our Site (e.g., pages visited, time spent)
  • Referring websites and search queries

For more on cookies, see Section 5 below.

c. Information from Third Parties

We may receive information from:

  • Vendors and partners (e.g., Shopify, payment processors)
  • Marketing and analytics platforms
  • Cookies and trackers used in advertising and performance analysis

We treat third-party information in accordance with this Privacy Policy.

3. How We Use Your Information

We use the collected data for purposes such as:

  • Providing services and fulfilling orders
  • Creating and managing user accounts
  • Sending transactional notifications
  • Marketing and advertising
  • Fraud prevention and security
  • Customer service and support
  • Legal and regulatory compliance

4. Cookies

We use cookies and similar technologies to operate our Site, enhance functionality, analyze traffic, and personalize content and ads.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact site functionality. Learn more from Shopify’s cookie policy: https://www.shopify.com/legal/cookies

5. How We Share Your Information

We may disclose personal information to the following:

Category of Information

Shared With

Identifiers and order/account data

Service providers, business/marketing partners

Commercial activity (orders, shopping data)

Fulfillment vendors, analytics providers

Internet activity (Usage Data)

Advertising and marketing partners

We do not use sensitive personal data to infer characteristics about you. We may disclose your data to third parties:

  • With your consent
  • To fulfill legal obligations
  • In the context of a business transfer (e.g., merger or acquisition)
  • To protect our rights or users' safety

6. Sale or Sharing of Personal Information

We have “sold” or “shared” (as defined under applicable law) the following categories of data over the last 12 months for marketing purposes:

  • Identifiers (e.g., name, email)
  • Commercial information (e.g., purchases)
  • Internet activity (e.g., IP address, browsing behavior)

You may opt out at any time — see Section 8 below.

7. User-Generated Content

Any content you post publicly (e.g., reviews) may be visible to others. We cannot guarantee the privacy or security of information you choose to share publicly or through third-party platforms.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or obtain a copy of your personal information
  • Request deletion or correction
  • Request data portability
  • Opt out of the sale/sharing of personal data or targeted advertising
  • Limit use of sensitive personal information
  • Restrict or object to processing
  • Withdraw consent (where applicable)
  • Appeal a denial of your rights request

You can manage some preferences directly on our Site or contact us at: info@stninstruments.com We may request additional information to verify your identity.

We do not discriminate against users who exercise their privacy rights.

9. Data Retention

We retain your information only as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our policies

10. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected such information, please contact us immediately to request deletion.

11. International Transfers

If you are located outside the United States, please note that we may process and store your information in countries that may not offer the same level of data protection. When required, we use appropriate legal mechanisms (e.g., Standard Contractual Clauses) for such transfers.

12. Complaints

If you have concerns or complaints, please contact us using the details below. You may also have the right to file a complaint with your local data protection authority.

Contact Us
For questions about this Privacy Policy or your data rights, contact us at:
 
info@stninstruments.com

 STN Instruments LLC

9396 SW Tigard St, Portland, OR 97223